Kwamina Thomas Williford
Partner – Holland & Knight LLP

Description of field of expertise

Kwamina Thomas Williford is co-chair of the firm’s Consumer Protection Defense and Compliance Team. Ms. Williford helps companies navigate complex regulations and enforcement regimes related to consumer engagement and interaction, including marketing and advertising, fair lending, reporting and decisions being made based on consumer credit, receiving payments from consumers and the use of consumer information. She also advises companies on how to reduce their risk profile related to consumer protection concerns when looking to bring innovative products and technology to market.

Ms. Williford represents companies faced with Civil Investigative Demands (CIDs) and inquiries brought by the Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), the U.S. Department of Justice (DOJ) as well as state attorney generals related to federal and state consumer protection laws. Her experience with relevant laws implicated include the Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), Dodd-Frank Wall Street Reform and Consumer Protection Act, Federal Trade Commission Act (FTCA), Fair Debt Collection Practices Act (FDCPA), Telemarketing Sales Rule (TSR) and the Credit Repair Organizations Act (CROA). She is also experienced in defending DOJ allegations of potential violations of the civil False Claims Act (FCA).

Clients also call on Ms. Williford to conduct highly sensitive internal investigations related to alleged improper or concerning activities identified by employees or that are identified through the organization’s compliance and ethics program.

Ms. Williford draws upon her experience to help clients decrease their risk profile by counseling companies on specific measures to enhance and refine their corporate compliance programs. Ms. Williford also works with clients to develop compliance training materials and conduct management training on compliance issues. She also served as the co-editor of the Corporate Compliance Answer Book, published every year since 2009 by the Practising Law Institute. Ms. Williford worked on the book with dozens of attorneys across the firm knowledgeable in various aspects of compliance. Leveraging this experience, coupled with her leadership roles within the firm for almost 20 years, has enabled Ms. Williford to work seamlessly with attorneys across subject matters to service clients and match their needs with Holland & Knight talent.